Tuesday, July 26, 2011

Social Tuesday - Death to Marketers! Long Live Marketers!

I am writing this post out of anger, and angst. I know. Best frame of mind to be in right?

I love Marketing. It is my second career after B2B Sales/Business Development. It fascinates me to no end. In some ways in large scale it is more complex than say the Missile Defense Program. Imagine having to come up with the Marketing Strategy and Buy for a blockbuster film with a massive budget. Having to figure out not only the content but the platforms and where those will be. How can someone in an office in NY or LA know when they buy placement on 1000 billboards nationwide where they all are located? Or all the Bus Stops and Bus Wraps etc etc. You also have to get everything set including any cross promotions all to run at the right time to maximize excitement to see a film in the movies and if you fail your client could lose millions. No pressure right?

And we all would agree we are consumers and like learning about new products, services, brands etc locally and nationally. Even if Brands are not the focus of our lives like Marketers want to believe they are, I am ok with this disconnect because we are performing a service. In fact I wrote about this not long ago:


But with the emergence of G+ I get angry at what I have seen all along. This view by Marketers that they have an inalienable right to market to us anywhere our eyes go. I mean there is marketing being sold on the plastic deodorizers that sit at the bottom of men's urinal's at bars! 

Currently Twitter and Facebook enable us to market in some way shape or form based on the current platform format. Twitter because it is public. Facebook while Brand Pages, Places, Open Graph, etc have failed miserably to drive sales or awareness beyond a very small percent of the Fan base, you can buy Ads on the network. You can't reach me because I block almost all digital ads except from some very specific websites I care about and wish to help them with revenue like the Economist. But I never click on Ads. And anyone who knows me, knows I hate Facebook for being Hucksters, Exploiters, Shysters, and Slimeballs. So I surely am not reachable on Facebook by Marketers.

But now G+ is coming out and Marketers are insisting they have a place there. And that is BULLSHIT! Buy a Digital Ad if you want in. But I am not bringing them into my world there. I can already find them when I want how I want 24/7. Just like Telemarketers crying over the Do Not Call Registery like they have a right to call me at dinner time there is a lot of Social Media Marketers, Agencies, and Talking Heads scared shitless if they are locked out their Fraudulent Gravy Train is gone. No more books and speaking engagements shoveling shit for money are gullible business owners. No more fame and fortune. No it will be back to reality!

Two great posts on the G+ Marketing Fraudsters including some of the biggest names in social being taken down and exposed come from:


and 


Fact is Social Media is a Revolution of Interpersonal Communication Technologies. It brings together people and is great for networking and socializing. It is not great for marketing! Youtube videos, Fan Pages, Twitter Accounts, nothing has scale. You can't reach people like you can with TV or Billboards via Social Networks. And we do not have an INALIENABLE RIGHT to Market via these platforms!

Monday, July 25, 2011

Mobile Monday - Check Ins are Dead. Next idea please.

Location Based Services:

The Check In is Dead. There I said it. End of story. Nobody check's in on Gowalla, Foursquare, or Places. They just don't. The value proposition is not there yet. No matter what anyone or Mashable says.


Great example. This Cheese Cake Factory on Long Island always has an hour plus wait. You are looking at hundreds of customers per day every day. I estimate 150,000-200,000 customers per year. And they have 46 Check-ins?

Let's visit Foursquare:

The Colonie Center is one of two regional Malls. It has Macy's, LL Bean, Barnes and Noble, Sears, Cheese Cake Factory, a Movie Theater w/ IMAX. On one average day this mall easily has as many people as the total check-ins for Foursquare. The Cheese Cake Factory is always packed just like the one on Long Island. If the 1348 check ins was just for one year nevermind the 2+ I am sure it was listed then they get less than 5 Check-ins per day out of the 400-500+ people they serve every day.

I recently was at an Tri-City Valley Cats game which is the Class A Houston Astro's minor league farm club. They have a gorgeous stadium. Seats 4500 people and has standing room to allow 7000. I have been there twice. Both times seating was sold out. Both times less than 20 people checked in on both Foursquare and Gowalla Combined. 

Initially it was a novelty. Well as we all can say we have observed Check-in's uploaded to Twitter are down dramatically. I have always felt for LBS to work Brands/Businesses need to have a platform that allows me to come to the store (or just outside), Check-in via 3G not satellite and have a discussion on why I should come in. Send the circular to my phone. If I can have a unique identifier that connects me with past sales history for a customized special deal. But just to say I am here? Not happening.

Obviously if we knew about a deal that required a Check-in we would check in. Why are brands not offering deals? Because they don't have too! Business is just fine without them. And what would have to be offered to get us to pick one place over another? A bribe that is probably bigger than what the business wants to offer. If Foursquare or Gowalla or Facebook really wanted this technology to take off they should be the ones offering loyalty programs that connect my visits and what I buy to some reward. This way it isn't a one off give away and makes me earn a good reward that gets me excited. 

It was nice getting free Chips and Salsa at Chili's back when they ran that special for checking in on Foursquare. But really Chips and Salsa? Something I can get free at a Mexican Restaurant?

The point is, read the news. The news says almost 50% of people now have some sort of Smart Phone. So why is no one checking in? Would you tell a client they must be using these technologies? When they aren't working yet? Observe reality, Then decide whether what is being shoveled your way is the truth, a fib, or just some stinky cow poopy.

Tuesday, July 19, 2011

Social Tuesday - Thought Leader Round Up!

This has been quite a week. The discussions around Google + have migrated from Google + itself to carpet bagging, gurus, and love.

Gini Dietrich had her blog on fire yesterday when she took a stand against people claiming to be Google + experts after just 24 days of public beta release of the platform and charging for seminars, webinars etc.


On Danny Brown's Blog there is a great guest post by Olivier Blanchard:


Today Shanan Sorochynski on Waxing Unlyrical shares how the new G+ network has evolved so far in her personal and work life.


Geoff Livingston who has been beating the Facebook death chant now which is refreshing since he is brilliant wrote a great piece: 


And last but never least Mr. Ben Kunz who is often the smartest man in any room once again wrote a killer piece:


All great and thought provoking reads. What should be taken from all this is several things. There will always be people seeking to make bucks even if at the expense of others. There will always be new social networks coming into play and we had better get used to it. And no social network is too big to fail, or so smart they can't.